Terms
Who we are
You can reach The Rehearsal School at therehearsalschool@gmail.com.
Who can use the site
The Rehearsal School is for performers 18 and over. Anyone in a submitted video must also be at least 18. When you create an account, you confirm you’re at least 18 and agree to these Terms. We record the date and the Terms version you accepted. We don’t ask you to upload identification.
Tape reviews
You upload a video of a song, a monologue, or a dance, and a coach sends back written notes. Each video can be up to 2 minutes. Warm-Up is 1 video for $30. Workshop is 2 videos for $50. Masterclass is 3 videos for $70. Every paid tier includes a second take.
Second take
A second take is included with a paid tape review, at no extra charge. It’s the same performance material, sent within 48 hours of your first notes. We’ll show your First Take and Second Take side by side so you can see the difference, and the coach may leave a short comment. A second take is not a full second set of notes.
3-packs
Three tapes of the same tier, paid up front: Warm-Up $75, Workshop $125, Masterclass $175. Paid 3-packs never expire. A pack stays on the account that bought it and can’t be gifted or transferred. If you close your account, unused pack credits are lost. We’ll warn you before you confirm.
Private lessons
Live, one to one with a coach: $90 for 30 minutes, $150 for 60 minutes. The time zone is shown when you book.
Cancel more than 24 hours before the lesson for a full refund. If you cancel inside 24 hours, or you don’t show up, the lesson is charged in full.
If the coach cancels or doesn’t attend, you get a full refund. If the lesson fails because of the coach’s or the school’s tech, you also get a full refund. If it fails because of your tech — your internet, camera, or you can’t get into the call — you get one free reschedule, not a refund.
If you’re late, the lesson still ends at the scheduled time. You get the minutes that are left, with no extension. If the coach is more than 10 minutes late, you can leave and get a full refund.
Group classes
Group classes are 60 minutes, with other performers and one coach. They’re coming soon.
When you get your notes
On a paid tape, the 48 hours start when payment is confirmed and a valid, complete submission is in, including weekends and holidays. On a free tape, the 48 hours start when a valid, complete submission is in. If they’re late and you paid by card, the tape is refunded to your card automatically, and it usually takes 5–10 business days to show. If you used a pack credit, you get the credit back. If the tape was free, you get an apology only. You still get the notes.
On a paid tape, you can add Rush at checkout for $15, and your notes come back within 24 hours. If Rush is late, the $15 is refunded to your card automatically. The 48-hour guarantee still applies. If those 48 hours are also missed, you also get the full tape refund or pack credit back. You still get your notes.
What the notes are, and aren’t
Notes are a coach’s opinion on your performance, to help you prepare. We can’t promise any audition result, casting decision, or admission.
Your videos
You keep ownership of your original recordings. You give us a limited, non-exclusive permission to securely store them, process them, play them back to you, and make them available to the people below, solely to provide and support your coaching.
Your tape stays private. We don’t publish it, share it with other customers, or put it in any public feed or community feature. Only the coach assigned to your review watches it and writes your notes. If we need to, we may assign a replacement coach, and a limited number of people on our team may access a tape for support, safety, or legal reasons.
We won’t publish, sell, or use your recordings for advertising or promotional purposes unless you opt in on a separate consent form, and you can withdraw that consent at any time.
You confirm that you’re at least 18, that anyone else in the video is also at least 18, and that you have the rights needed to submit the recording and what’s in it, including any music. Videos may include someone else’s material only where that’s legally permitted. Don’t submit confidential audition material that you’re not allowed to share, or anything illegal, harmful, or anyone else’s private material. We may remove a submission that breaks these terms or the law.
30 days after your last notes on that tape, the video is deleted, except where we have to keep a copy in backups or for a legal obligation. Your notes stay in your account. Download the video if you want to keep it.
Payments
Payments are handled by Stripe. We don’t see or store your full card number. Prices are in US dollars. We cover Stripe’s processing fees; we don’t add a card fee at checkout.
Refunds
If you ask for a refund on a paid tape review and the coach hasn’t started the notes, you get a full refund. If you paid with a pack credit, that credit goes back on the pack. Once the coach starts watching or writing, there is no change-of-mind refund.
If notes are late, the refunds in “When you get your notes” apply automatically. Private lesson refunds and reschedules are in “Private lessons.”
Accounts
You sign in with a link sent to your email. Keep your email account secure. You can close your account. If you do, unused pack credits are lost. We’ll warn you before you confirm.
Changes
We may update these terms. If we make a material change, we’ll say so on the site.